Thank you for supporting our independent business. All of our clothing are designed and handmade in New York City. Your support helps to keep the historic Garment Center of NYC alive.
The ANNA SUI team
UNITED STATES (DOMESTIC) SHIPPING:
A $12.95 flat rate ground shipping fee will be automatically charged for all domestic orders under $150. Please expect shipment to arrive approximately within 3-7 business days.
We offer FREE UPS GROUND SHIPPING on orders over $150. Please expect shipment to arrive approximately within 3-7 business days.
We ship all online orders via UPS. We currently do not ship to PO boxes at this time.
We have a new and improved international shipping process which makes things easy and more affordable for you! We ship worldwide to most countries. Online orders placed outside of the United States will arrive within 3-4 weeks from the date of the order, and shipped via third party shipping company BorderGuru. There may be delays depending on the country of delivery due the global COVID-19 situation. Thank you for your patience. Please email us if you have any questions: email@example.com
Please note that due to recent updates to international shipping rules and regulations, we are unable to ship fragrances outside of the U.S. until further notice. This includes all fragrances and select cosmetic products such as nail colors. You will not be able to check out internationally if you have these items in your cart.
Full priced select ready-to-wear and footwear styles are eligible for an exchange or refund within 14 days of receipt of package.
If you need to make a return, please email us at firstname.lastname@example.org. Please add "email@example.com" to your contacts list to avoid responses going to your SPAM folder. Customer is responsible for covering all shipping costs.
Unfortunately, we do not accept exchanges at this time unless the product is damaged or defective.
Please note that all sale items are FINAL SALE and are not eligible for an exchange or refund.
All beauty, fragrances, t-shirts, sweatshirts, accessories (including handbags and legwear), posters, swimwear and all other sale merchandise are not eligible for a return, exchange or store credit and are considered FINAL SALE.
All TOSHI orders are considered FINAL SALE after the TOSHI assistant has left your home.
QUESTIONS ABOUT YOUR ORDER?
Please contact us at firstname.lastname@example.org for questions regarding fit, sizing, color, shipping, etc. When you receive your package, check to make sure your items are in good condition. Please contact us right away if there is a problem with your order.
SALE ITEMS & DISCOUNT CODES
Discount codes are not eligible on sale and on limited edition items.
15% off your first order when you sign up for our mailing list & 10% off your next order when you sign up for text messages. This discount code does not apply to cosmetics, fragrance, sale items, beauty accessories, washcloths, handkerchiefs. washcloths, socks, and select bags, wallets, and jewelry. This discount is also not applicable to collaboration items.