航運和退貨
OUR RESPONSE FOR COVID-19
Hope you are staying safe and healthy during this time. We are taking every precaution to ensure orders are shipped safely and quickly. We currently are shipping out domestic orders once a week so they should arrive approximately within 5-10 business days of purchase. Please note there will be delays in international shipping depending on the country, so please expect approximately 2-5 weeks for delivery. Thank you for your patience! If you have any specific questions regarding your order, please feel free to reach out to us at asd@annasui.com.
Thank you for supporting our independent business. All of our clothing are designed and handmade in New York City. Your support helps to keep the historic Garment Center of NYC alive.
Love,
The Anna Sui team
美國 (國內) 航運:
$12 flat rate ground shipping fee is charged for all domestic orders (4-8 business days)
Free UPS ground shipping on orders over $100 (4-8 business days)
We ship via UPS. All addresses associated. We are currently not shipping to PO Boxes during this time.
國際航運:
We have a new and improved international shipping that makes things easy and cheaper for you! We ship worldwide to 最 countries. Online orders placed outside of the U.S. will arrive in 2-5 weeks, and shipped via BorderGuru. There may be more delays depending on the country given the global COVID-19 situation now. Thank you for your patience, please email us if you have any questions: asd@annasui.com.
Please note that due to recent updates to international shipping rules and regulations, we are unable to ship fragrances outside of the U.S. until further notice. This includes fragrances and select cosmetic products. You will not be able to check out internationally if you have fragrances in your cart.
退貨和換貨:
All beauty, fragrances, t-shirts, sweatshirts, accessories, posters, swimwear and sale merchandise are not eligible for return, exchange or store credit and are considered FINAL SALE.
Full priced select ready-to-wear and footwear styles are eligible for an exchange or refund within 14 days of receipt of package.
請注意, 所有銷售專案均為最終銷售, 不符合兌換或退款條件。
如果你需要回報 請訪問我們的 返回門戶 或返回它的人在484布魯姆街安娜蘇精品店。紐約, 紐約10013。
客戶有責任承擔所有運費。
關於您的訂單的問題？
Please contact at asd@annasui.com for questions regarding fit, sizing, color, shipping etc.
當您收到包裹時, 請檢查以確保您的物品處於良好狀態。如果您的訂單有問題, 請立即與我們聯繫。
銷售專案和折扣代碼
Discount codes are NOT eligible on sale and on limited edition items.
Given the circumstances surrounding COVID-19, we are taking every precaution to ensure orders go out safely and quickly. We are working together to ship everything out as soon as possible with limited delays.
