배송 & 반품
OUR RESPONSE FOR COVID-19
Hope you are staying safe and healthy during this time. We are taking every precaution to ensure orders are shipped safely and quickly. We currently are shipping out domestic orders once a week so they should arrive approximately within 5-10 business days of purchase. Please note there will be delays in international shipping depending on the country, so please expect approximately 2-5 weeks for delivery. Thank you for your patience! If you have any specific questions regarding your order, please feel free to reach out to us at asd@annasui.com.
Thank you for supporting our independent business. All of our clothing are designed and handmade in New York City. Your support helps to keep the historic Garment Center of NYC alive.
Love,
The Anna Sui team
미국 (국내) 배송:
$12 flat rate ground shipping fee is charged for all domestic orders (4-8 business days)
Free UPS ground shipping on orders over $100 (4-8 business days)
We ship via UPS. All addresses associated. We are currently not shipping to PO Boxes during this time.
국제 배송:
We have a new and improved international shipping that makes things easy and cheaper for you! We ship worldwide to 가장 countries. Online orders placed outside of the U.S. will arrive in 2-5 weeks, and shipped via BorderGuru. There may be more delays depending on the country given the global COVID-19 situation now. Thank you for your patience, please email us if you have any questions: asd@annasui.com.
Please note that due to recent updates to international shipping rules and regulations, we are unable to ship fragrances outside of the U.S. until further notice. This includes fragrances and select cosmetic products. You will not be able to check out internationally if you have fragrances in your cart.
다음과 같이 교환 합니다.
All beauty, fragrances, t-shirts, sweatshirts, accessories, posters, swimwear and sale merchandise are not eligible for return, exchange or store credit and are considered FINAL SALE.
Full priced select ready-to-wear and footwear styles are eligible for an exchange or refund within 14 days of receipt of package.
모든 판매 품목은 최종 판매 이며 교환이 나 환불을 받을 수 없습니다.
반품을 해야 하는 경우 방문 하시기 바랍니다 우리의 반환 포털 또는 484 브 룸에서 우리의 안 나 수이 부티크에 직접 반환 합니다. 뉴욕, NY 10013.
고객은 모든 운송 비용을 커버 할 책임이 있습니다.
주문에 대 한 질문이 있습니까?
Please contact at asd@annasui.com for questions regarding fit, sizing, color, shipping etc.
패키지를 받으면 품목이 양호한 상태 인지 확인 하십시오. 주문에 문제가 있는 경우 즉시 저희에 게 연락 하십시오.
판매 상품 > 할인 코드
Discount codes are NOT eligible on sale and on limited edition items.
Given the circumstances surrounding COVID-19, we are taking every precaution to ensure orders go out safely and quickly. We are working together to ship everything out as soon as possible with limited delays.
